SpinSamurai Privacy Policy

At Spin Samurai, we are committed to protecting your personal data and respecting your right to privacy whenever you use our platform. This Privacy Policy explains how we collect, store, use and protect the information you share with us when you play at SpinSamurai, register an account, make a deposit, or contact our support team. By using our services, you agree to the practices described below.

Information We Collect

Here at Spin Samurai, we collect several categories of information in order to provide you with a safe and personalised gaming experience. This includes data you provide directly, as well as information generated automatically while you interact with SpinSamurai casino.

• We gather registration details such as your full name, date of birth, email address, phone number and country of residence
• We collect payment information, including deposit and withdrawal method, transaction amounts and payment account holder details
• We record your gaming activity, including games played, wagers placed, bonus participation and loyalty points earned
• We log technical data such as IP address, device type, browser version and login timestamps when you use the Spin Samurai login page
• We retain copies of identification documents, proof of address and proof of payment submitted during our verification process

How We Use Your Information

Our SpinSamurai team uses the information we collect to operate, maintain and improve our services. We rely on your data to process deposits and withdrawals, verify your identity, prevent fraud and comply with our licensing obligations under the Curacao Gaming Authority, licence number OGL/2023/147/0081, held by Kika Technology B.V.

• We use your data to manage your account, including the Spin Samurai casino login and session security
• We use your information to process the Samurai Welcome Bonus, free spins, tournaments and other promotions you opt into
• We analyse your gameplay to tailor offers such as the Monday bonus, Friday boost and Golden Dragon Lottery tickets
• We use contact details to send service communications, responsible gambling reminders and, where you have consented, marketing messages
• We process documents you provide to satisfy our Know Your Customer and anti-money-laundering requirements

Legal Basis for Processing

We process your personal data on the basis of contractual necessity, our legitimate business interests, your consent where required, and our obligation to comply with gaming regulations and anti-money-laundering legislation. Where we rely on consent, for example for marketing emails, you may withdraw it at any time through your account settings.

Sharing of Your Data

We do not sell your personal data. Our Spin Samurai platform may share information with trusted third parties strictly for the purposes described in this policy.

• We share data with payment providers, including Paysafe, which processes transactions on behalf of Kika Technology B.V.
• We share information with identity verification and fraud prevention partners
• We disclose data to our regulator, the Curacao Gaming Authority, and to the independent dispute resolution body EGIS when required
• We may share data with law enforcement or regulatory authorities where legally obligated
• We share limited data with game providers and live dealer studios to enable gameplay and jackpot tracking

Cookies and Tracking Technologies

We at SpinSamurai use cookies and similar technologies to recognise returning players, remember your preferences, and understand how you interact with our site, including which locale, currency and game filters you select. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect functionality such as the Spin Samurai app experience or automatic login.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards, as required by our licensing conditions and applicable anti-money-laundering rules. Identification and payment documents collected during KYC checks are stored securely in line with these obligations, including records relating to withdrawal requests, deposit history and any Spin Samurai bonus activity.

Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration. Our SpinSamurai systems use encryption for sensitive transmissions, restricted access controls for staff, and secure storage for identity documents, source of funds declarations and biometric or liveness check results where applicable.

International Transfers

Because we operate internationally and offer localized versions of Spin Samurai casino for markets including Canada, Australia, New Zealand, Germany, Finland, Norway, Italy and the United Arab Emirates, your data may be transferred to and processed in countries outside your country of residence. Where this occurs, we take steps to ensure an adequate level of protection is maintained.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. We aim to honour these requests promptly and in accordance with applicable law.

• You may request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request deletion of your data, subject to our regulatory retention obligations
• You may object to or restrict certain processing, including marketing communications
• You may request a copy of your data in a portable format

To exercise any of these rights, please contact our support team at [email protected]. If you remain unsatisfied with our response, you may raise your concern with the independent Alternative Dispute Resolution provider, EGIS, at [email protected].

Players from Restricted Regions

We do not accept players from a number of jurisdictions listed in our Terms and Conditions, and we additionally apply extra restrictions to players from Sweden regarding bonuses, VIP rewards and comp point exchange. Evolution Group content, including NetEnt and Red Tiger titles, is blocked for players connecting from certain territories. We do not permit the use of VPN services to circumvent these restrictions, and any attempt to do so may result in the confiscation of winnings.

Children's Privacy

Our services are intended exclusively for adults of legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that we have done so, we will take immediate steps to delete such information and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other operational reasons. We encourage you to review this page periodically. Continued use of SpinSamurai after any changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, please reach out to our support team through live chat, available 24/7, by email at [email protected], or via our dedicated complaints form. We are here to help, whether your question concerns the Spin Samurai casino login, the Spin Samurai app, or any aspect of how we protect your information.